Frequently Asked Questions

Where is the connector installed?

Youwe’s Magento SAP Connector will be installed on the SAP back-end through a transport of an ABAP stack. It can be installed on SAP directly or be placed on the HCI (HANA Cloud Integration).

Which versions of SAP are supported



Can my own SAP partner implement the Magento SAP Connector?

No, 3d party interference may be resulted into the incorrect work of the Magento SAP Connector.

What are the prerequisites of SAP?

SAP ECC6 and higher running on NetWeaver Platform.

Which messaging protocol does the connector use?

The Magento SAP connector uses SOAP webservices generated with SAP SOAPMANAGER.

Which data can be retrieved from SAP?

The Magento SAP Connector helps to retrieve from SAP system the following: clients specific delivery information, price and stock information, categories, attributes, documents, orders, and sets.

Retrieves a list of categories and supports hierarchy

Retrieves logistic / transport routes and available delivery days for that specific customer in order to allow them to pick a proper delivery day.

Nightly import of product specific attributes.

Retrieves physical documents such as an invoice and more.

Retrieves a list of header lines for invoices.

Retrieves detail information of an invoice.

Retrieves a list of header lines for shipments.

Retrieves detail information of a shipment.

Retrieves a list of header lines for orders.

Retrieves detail information of an order.

Adds of updates an address of an customer.

Retrieves both billing and shipping addresses of an customer.

Generates a dump file with all accounts and contact persons which are allowed to login through the e-commerce platform.

Generates a list of customer specific order lists which are synced with the order lists in the ecommerce platform which allows the customers to easily reorder frequently ordered items. The lists can also be managed from within the e-commerce platform by the customer itself.

Retrieves a list of sku’s of customer specific products.

This simulates the placement of an actual order to calculate things like discounts, shipping costs, OPEN 4 additional fees or credit limits. Any order logic of SAP is supported.

Retrieves a customer specific price and stock level of a specific product.

Generates a dump file with all product information for the e-commerce catalog.

Adds a new contact person to an organization in SAP.

Adds a new customer (Organization + Contact) in SAP if this is allowed by the frontend.

Places an actual order after a successful simulation has been done.

Adds an payment for a specific order when you allow payments through external parties such as iDeal and Paypal.

Do I need Magento Enterprise for the Connector?

No, the connector also works with the Magento Community edition as well.

Is the Magento SAP Connector available for other e-commerce platforms?

By default no, but customization can be performed.

Is it possible to integrate Magento with other ERP systems than SAP?

Yes, this is possible. We can help you to integrate your Magento webshop with Microsoft Dynamics as well. If you have any other questions regarding our ERP connectors or if you have another ERP system you currently use that is not listed, don’t hesitate to contact us.

If you have any further questions or want to have more information, please contact us.

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